Returns
⏳ Return Period
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Please note that all returns are evaluated individually.
Once your return is registered, you have 10 days to return the package.
📦 What You Are Allowed to Return
To be eligible for a return, your item must be in the same condition you received it — unopened and in its original packaging.
You’ll also need your order number or proof of purchase.
💰 Costs
Please note:
Unless the item is damaged or incorrect, we do not provide return labels.
The cost of return shipping must be paid by you.
You can pack the product yourself and return it using any parcel service.
Return shipping costs are at your own expense.
📝 Return Form
To initiate a return, you can:
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Contact us at info@inspirefoodcompany.com, or
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Fill out the form on our website:
👉 https://www.inspirefoodcompany.com/pages/verzenden-retourneren
If your return is accepted, we will send you instructions on how and where to send your package.
Important: Items sent back without a prior return request will not be accepted.
You can always contact us with return questions at info@inspirefoodcompany.com
📍 Return Addresses
Wholesale Pallets:
De Jonge Logistics B.V
THE INSPIRE FOOD COMPANY
Sterrebaan 14
3542 DK Utrecht
The Netherlands
Parcel Shipments:
De Jonge Logistics B.V
THE INSPIRE FOOD COMPANY
Sterrebaan 14
3542 DK Utrecht
The Netherlands
🚚 Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item.
We’ll evaluate the issue and offer a solution.
💳 Refunds
It may take up to 10 working days to process your return once received.
We will notify you once we’ve inspected your return and let you know if it has been approved.
If approved, your refund will be automatically issued to your original method of payment.
Please note: Your bank or credit card company may take additional time to process and post the refund.
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